Refund policy

Customer Satisfaction Guaranteed

We prioritize your satisfaction and aim to make the return process as hassle-free as possible. Please review our refund policy below for a smooth experience:

Returns: If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to return the item. The product must be unused and in its original packaging to qualify for a full refund. No restocking fees will be charged.

Defective Products: If you receive a defective product, please provide clear photos of the issue. You will not need to return the defective item, and a replacement will be sent promptly.

Incorrect or Wrong Product Received: If you receive an incorrect or wrong product, notify us with accompanying photos. A return shipping label will be provided, and upon receiving the tracking information, a replacement item will be shipped without delay.

Change of Mind: If you have changed your mind about your purchase, we accept returns provided the item is unused and in its original condition.

Cancel Order: If you need to cancel your order, please do so as soon as possible. Cancellations may not be possible once the order has been shipped.

Return Process: To ensure a smooth return process, use a traceable and insured shipping method for returning items. Shipping and handling fees for all valid returns will be reimbursed. Provide a valid tracking number to expedite processing.

Refund Timeline: Once the return is received and confirmed (typically within 72 hours), an email notification will be sent. Refunds will be issued within 7 days. Depending on your financial institution, it may take an additional 3-5 working days for the credit to reflect in your account.

We are committed to your satisfaction and strive to make your shopping experience as enjoyable as possible. Your feedback is invaluable to us, and we appreciate your understanding and support.